Terms of Service

Groager provides a self-serve, subscription-based software platform that lets you: embed a JavaScript tracking snippet on your own website(s) to collect analytics about your visitors; run automated SEO audits of your website(s); optionally connect third-party accounts (currently Google Search Console, and Google Sign-In for authentication) to enrich your dashboards; and use an AI assistant, powered by a third-party AI provider, to help interpret your data. The specific features available to you depend on your subscription plan — currently Free Audit, Starter, Growth, Business, and Agency, as described on our Pricing page, which may be updated from time to time as described there.

We may add, change, or remove features of the Service at any time. We will make reasonable efforts to notify you of material changes that reduce functionality you are actively paying for.

• You must provide accurate, current information when creating an account and keep it up to date.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• You must notify us promptly at groagerai@gmail.com of any unauthorized use of your account.
• You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account.
• An account may belong to an organization (“workspace”) with multiple members holding different roles (owner, admin, member, viewer). The organization owner is responsible for managing membership and access within their workspace.

You agree not to, and not to permit others to:

• Use the Service to track, collect, or process data from any website you do not own or are not authorized to monitor;
• Use the tracking functionality to collect sensitive personal data (e.g. health, financial account numbers, government ID numbers, or data about children) from your website visitors without an independent, lawful basis and without informing those visitors as required by applicable law;
• Attempt to gain unauthorized access to the Service, other users' accounts or data, or the infrastructure underlying the Service;
• Probe, scan, or test the vulnerability of the Service, or circumvent rate limits, authentication, or other security controls;
• Use the Service to send spam, distribute malware, or engage in any unlawful activity;
• Reverse-engineer, decompile, or attempt to extract the source code of the Service, except where applicable law permits;
• Resell, sublicense, or provide the Service to third parties as a competing service without our prior written consent;
• Use the AI assistant to generate content that is unlawful, infringing, or that you know to be false and intend to use as if it were verified fact.

We may suspend or terminate accounts that violate this section, with or without notice, depending on severity.

You retain all rights to the data collected through your use of the Service (e.g. your website's analytics data, SEO audit results, and content you submit) (“Customer Data”). You grant us a limited license to host, process, and display Customer Data solely to provide and improve the Service to you.

You are solely responsible for ensuring that your use of the Service — including embedding the tracking snippet on your website(s) — complies with applicable law, including providing any required notices or obtaining any required consents from your website visitors (e.g. cookie/consent banners where required by law in your visitors' jurisdictions). See our Privacy Policy for details on what the tracking snippet collects.

The Service may let you connect third-party accounts (e.g. Google Search Console). Your use of those third-party services is governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services you choose to connect.

The Service, including its software, design, branding, and underlying technology, is owned by Groager and its licensors and is protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand features except as necessary to use the Service as intended.

If you send us feedback, suggestions, or ideas about the Service (unsolicited or otherwise), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that feedback into the Service without any obligation to compensate you or attribute it to you.

From time to time we may label a feature as “beta”, “preview”, “experimental”, or similar. Such features are provided for evaluation purposes, may be incomplete, may change or be removed at any time without notice, and are provided without the level of reliability you should expect from generally-available features of the Service. Data generated by a beta feature may not be retained if the feature is discontinued.

Groager's AI assistant and AI-generated explanations are designed to summarize and explain data already present in your dashboard evidence, calculations, and confidence indicators — they are not a substitute for professional legal, financial, tax, or business advice. Where the Service cannot calculate a metric with sufficient confidence from available evidence, it is designed to say so rather than estimate; nonetheless, all AI-generated output should be independently verified before you rely on it for material business decisions. See our AI Usage & Disclaimer Policyfor full detail, including which features are real, live AI calls versus deterministic rule-based logic labeled “AI” for consistency.

Groager does not guarantee any specific outcome from your use of the Service. This includes, without limitation, search engine rankings, organic or paid traffic levels, appearance or citation in Google's AI Overview or any other AI-generated search result, leads, conversions, or revenue. SEO, content, and marketing outcomes depend on factors outside our control — including search engine algorithm changes, competitor activity, and your own execution of any recommendation — and past performance (yours or any other customer's) is not indicative of future results. Any metric, projection, or “expected impact” shown in the Service reflects our analysis of available evidence as of the time it was generated, not a promise or warranty of a future result. Where we do not have sufficient evidence to responsibly estimate an outcome (for example, a specific traffic gain from a given fix), the Service is designed to say so honestly rather than provide a speculative number.

We aim to keep the Service available and performant, but we do not guarantee uninterrupted or error-free operation. The Service, or individual features of it (including third-party-dependent features such as the AI assistant, Google Search Console sync, or AI Overview detection), may be temporarily unavailable due to maintenance, third-party outages (e.g. our AI provider or Google), or circumstances outside our control. We do not currently publish a formal uptime Service Level Agreement (SLA); if you require one, contact us to discuss whether it can be arranged.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY ANALYTICS, SEO, OR AI-GENERATED OUTPUT PRODUCED BY THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GROAGER AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US (VIA PADDLE) FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Nothing in these Terms limits liability that cannot be limited or excluded under applicable law (including, where applicable, liability for fraud or gross negligence).

You agree to indemnify and hold Groager harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your breach of these Terms, your Customer Data, or your violation of applicable law in connection with your use of the Service.

• You may stop using the Service and cancel your subscription at any time via your account settings.
• We may suspend or terminate your account if you materially breach these Terms, including the Acceptable Use section, and such breach is not cured (where curable) within a reasonable period after notice.
• We may also suspend or terminate the Service, in whole or in part, with reasonable advance notice, for business reasons (e.g. discontinuing the product).
• Upon termination, your right to use the Service ends immediately.

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to applicable law, the courts at Hyderabad, Telangana, India shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.

Before initiating formal proceedings, we encourage you to contact us at groagerai@gmail.com so we can attempt to resolve the dispute informally and in good faith.

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (e.g. via email or an in-app notice) before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms can be sent to groagerai@gmail.com. We currently use this single address for all inquiries (legal, billing, privacy, support); dedicated addresses (e.g. legal@groager.com) are a planned future improvement once we have email hosting set up for our own domain, not yet in place today.